4 June 2014

Dr Anna Robak's presentation was judged the best at the Asset Management Council’s AMPEAK (Asset Management Promote Educate Assist Knowledge) annual conference, held in Australia. Her presentation, called “The uncertain future: Planning for alternate realities”, focused on incorporating human behaviour into infrastructure strategies. Anna developed a simple model that could help explain why people might react in unexpected ways when they are faced with changes in service provider, service provision mechanism, or charging mechanisms.